Privacy Policy

Welcome to Crowgrid ("we," "us," or "our"). Crowgrid is a brand of Someka Technologies LLC, a company registered in the State of Delaware, United States, with its principal office at 8 The Green #15135, Dover, Delaware 19901. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes: • Account Information: Name, email address, and password when you register. • Usage Data: Information about how you interact with our platform, including features used, pages visited, and actions taken within our tools. • Payment Information: When you subscribe to a paid plan, payment is processed securely by Stripe. We do not store your credit card details on our servers. • Communications: When you contact us via our contact form or email, we collect the information you provide in those communications. • Cookies & Analytics: We use cookies and similar technologies to collect browsing data. See our Cookie Policy for details.

We use the information we collect to: • Provide, maintain, and improve our services. • Process transactions and manage your subscriptions. • Send you technical notices, updates, and support messages. • Respond to your comments, questions, and customer service requests. • Monitor and analyze trends, usage, and activities in connection with our services. • Detect, investigate, and prevent security incidents and fraudulent transactions. • Personalize and improve your experience on the platform.

We use the following third-party analytics services to help us understand how our platform is used: • Google Analytics: For website traffic analysis and user behavior insights. • PostHog: For product analytics, feature usage tracking, and user journey analysis. • Meta Pixel: For advertising measurement and optimization on Meta platforms (Facebook, Instagram). These services may collect information sent by your browser, including your IP address and cookie data. Please refer to their respective privacy policies for more information about their data practices.

We do not sell your personal information. We may share your information with: • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting, and analytics. • Legal Requirements: When required by law, regulation, or legal process. • Business Transfers: In connection with any merger, acquisition, or sale of company assets. All third-party service providers are obligated to protect your information in accordance with applicable laws and our agreements with them.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data. • Portability: Request a copy of your data in a structured, machine-readable format. • Objection: Object to our processing of your personal data. To exercise any of these rights, please contact us at info@crowgrid.com.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Someka Technologies LLC 8 The Green #15135 Dover, Delaware 19901, USA Email: info@crowgrid.com